FAQs
Where do you ship to?
Currently we offer shipping to the US and Canada. Please note that international shipping to Canada is likely to start at $20, depending on your location and the weight of your purchase.
When will my order ship?
All orders ship within 2-3 days after payment.
How long will it take for my order to arrive?
Orders take 2-5 days to ship, depending on your location.
Where do I find tracking?
After shipping, a tracking number will be sent to the email associated with your purchase. Please check your spam folder if you haven't received it. If you still can't find it, contact us at shinybritedoggo@gmail.com
How much does shipping cost?
We try our absolute best to keep shipping costs down! Shipping charges are calculated at checkout and will vary based on the weight and size of your items.
What about returns?
At this time we do not accept returns. If you'd like to exchange a shirt for a different size, please send us an email to start the process. Please check the size chart before ordering!
What type of packaging do you use?
As a small business and to do well by the environment, we try to re-use packaging supplies whenever possible. Your package may arrive in a re-used Amazon or shoe box! Regardless of what your product is packed in, we always make sure to carefully cushion and protect each and every item that passes through our shop.
How can I contact you?
If there's any issues with your order, or if you have any questions please reach out to shinybritedoggo@gmail.com. We will get back to you ASAP - usually in just a few business days!